Frequently Asked Questions

✿ What is the delivery time?

All our garments are made to order. The preparation time is from 1 to 6 weeks depending on the workload.

✿ How can I speed up the delivery process of my order?

If you need your order urgently, please contact us and we will do our best to accommodate your needs by checking availability.

✿ How to place an order and payment methods?

You can send a direct message or visit our website or Etsy store. We accept payment via PayPal, bank deposit or wire transfer.

To confirm your payment, it is necessary to present the corresponding receipt.

✿ Do you ship?

We have national and international shipments through Correos de Mexico and express parcels (DHL, FedEx, etc.) Choose the one that best suits your needs.

If you have any other questions, do not hesitate to send us a message and we will gladly advise you.

✿ Can I cancel an order?

Unfortunately, once confirmed, it is not possible to cancel an order.

✿ Can I request a refund?

Only in the event of a defect in the order. Please check out our Refund Policy page.